Surfer on Wave
Whitby Surf School

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Eco Beach Shop

Our Packaging

How we package and send out our products is just as important to us as finding the best product ranges to sell. We don’t want to send out our plastic-free and sustainable products covered in plastic!

Our ethos for the Eco Beach Shop has always been to be as kind to the environment as possible and this, of course, includes doing our bit by posting your items out in the most environmentally friendly ways possible.

Our green mailing bags are strong, made from 100% recycled material and are biodegradable.

The parcel boxes we use are made from recycled materials and are recyclable. Where possible we also try to reuse the boxes and packing materials we receive from our suppliers, we hate to see waste, so although it might not always look the part, its another way we can help the environment. Our logo is always stamped onto each box with non-toxic water based inks.

When needed for deliveries we use recycled paper/card to safely and securely wrap all your parcels. We even use brown paper tape to seal our packages which is sustainably sourced and recyclable. We’ve thought of everything!

Don’t forget you can recycle, reuse or compost the packaging we’ve sent to you as well.

We know there are still ways to improve postage and packaging to make it more eco-friendly, so if you have any ideas or suggestions please let us know!

Delivery

We offer free UK standard delivery on all orders over £50.

We post on Mondays and Thursdays.

Standard UK Delivery:

Royal Mail 48 Hour (from dispatch) - £5.00

Returns & Refunds

If you wish to return a product, there are issues with a product or you are unhappy with a product, please contact us by email at hello@ecobeachshop.co.uk so that we can help. Please notify us within 24 hours of receiving your order if you have any queries so we are able to get back to you with a solution.

Due to the nature of some products we are unable to accept returns due to hygiene reasons, so please contact us before making a return.

Orders that have been returned by the courier because the orders haven’t been called for, refused or have an incorrect address will be refunded minus the original shipping cost once returned.

Getting in Touch

If you have ant questions or queries regarding our packaging or delivery options please don’t hesitate to contact us and we’ll be happy to get back to you as soon as possible.